HAWTHORNESenior Care Consultants
What we do hero
Our Services

What We Do

As your Geriatric Care Manager, Hawthorne Senior Care Consultants provides full-service care management to families throughout Houston and the greater surrounding communities.

A Geriatric Care Manager is a health and human services specialist who acts as a guide and advocate for families caring for older relatives or disabled adults.

Our team is educated and experienced in several fields related to care management — including nursing, gerontology, social work, and psychology — with a special focus on issues related to aging, elder care, and the availability of resources in the Houston, Katy, Sugar Land, and Woodlands communities.

Comprehensive Care Assessment
01
Service 01

Comprehensive Care Assessment

We conduct a thorough evaluation of your loved one's medical, psychosocial, and living conditions to identify care needs and safety concerns. Our licensed professionals review medical history, cognitive function, physical capabilities, and emotional health to create a complete picture.

  • In-home or facility-based assessments
  • Medical history and medication review
  • Cognitive and physical capability evaluation
  • Safety and environment assessment
  • Family dynamics and support system review
Customized Care Plan Development
02
Service 02

Customized Care Plan Development

We design a personalized care plan that addresses your family member's overall physical, mental, and emotional health needs. Every plan is built around the individual — not a template — and considers cultural background, language, personal preferences, and family dynamics.

  • Individualized goals and care priorities
  • Short and long-term care roadmap
  • Culturally and linguistically appropriate planning
  • Family input and consensus building
  • Regular plan reviews and updates
Facility Selection & Placement
03
Service 03

Facility Selection & Placement

We identify the most appropriate care settings — from independent living and assisted living to memory care and skilled nursing facilities — based on your loved one's specific needs and your family's budget. We personally tour facilities and vet every option so you don't have to.

  • Assisted living and memory care selection
  • Home care agency identification and vetting
  • In-person facility tours and evaluations
  • Budget and financial planning guidance
  • Transition support and move-in coordination
Provider Coordination & Advocacy
04
Service 04

Provider Coordination & Advocacy

We serve as the liaison between your family, physicians, attorneys, money managers, and care agencies. We ensure all parties are aligned and that your loved one's needs are being met. We attend appointments, communicate updates, and advocate when needed.

  • Medical appointment attendance and reporting
  • Communication hub for all care providers
  • Legal and financial coordination support
  • Home health agency oversight
  • Medication management monitoring
Family Guidance & Mediation
05
Service 05

Family Guidance & Mediation

We help families who are struggling to agree on care decisions. By facilitating neutral, compassionate conversations, we help everyone understand the situation clearly and work toward a unified care plan. We bring calm and clarity to difficult family dynamics.

  • Neutral family meeting facilitation
  • Long-distance family coordination
  • Difficult conversation guidance
  • Caregiver stress and burnout support
  • Sibling and extended family mediation
Crisis Intervention & Emergency Support
06
Service 06

Crisis Intervention & Emergency Support

When urgent situations arise — repeated hospitalizations, sudden health decline, or safety emergencies — we step in immediately. We assess the situation, coordinate emergency care, and ensure your loved one is safe, stable, and supported while you navigate next steps.

  • Rapid response crisis assessment
  • Emergency care coordination
  • Hospital-to-home or facility transitions
  • Emergency room advocacy
  • Vacation and absence coverage
Our Process

How It Works

1

Initial Consultation

We listen to your concerns and learn about your family's unique situation in a no-pressure, free call.

2

Care Assessment

Our team conducts a comprehensive evaluation to understand your loved one's full range of needs.

3

Care Plan Creation

We develop a personalized, actionable care plan tailored to your family's priorities and budget.

4

Implementation & Support

We coordinate providers, attend appointments, and remain your dedicated advocate throughout the care journey.

Let's Create a Plan for Your Family

Every family's journey is different. Our experienced consultants are ready to listen, assess, and guide you toward the best path forward.

Schedule a Free Consultation