The People Behind
Hawthorne
We're a team of licensed professionals, nurses, and social workers rooted right here in Houston — united by a shared belief that every family deserves compassionate, expert guidance.
Built by People Who've
Lived This Journey
Hawthorne Senior Care Consultants was founded with a single purpose: to be the steady, knowledgeable guide that families desperately need when navigating one of life's most emotionally charged transitions.
Too many Houston families spend weeks — sometimes months — overwhelmed by contradictory information, aggressive sales pitches from facilities, and a fragmented care system that can feel impossible to navigate alone. We change that.
Our consultants are 100% independent — we are never compensated by senior living facilities or care providers. Our only commitment is to your family's best outcome.
500+
Houston-area families guided since 2012
Our Core Values
Compassion First
We lead with empathy in every conversation, honoring the emotions involved in this deeply personal journey.
Trusted Independence
We are never paid by facilities. Our loyalty is entirely to your family — giving you unbiased, honest guidance.
Community Rooted
We live and work in the Houston area and deeply understand its diverse communities, cultures, and care landscape.
Empowered Decisions
We educate and inform so your family can make confident decisions grounded in knowledge, not fear or urgency.
Your Dedicated Consultants
Every member of our team is a licensed professional with deep roots in the Houston community and a genuine passion for elder care advocacy.
Patricia Nguyen, MSW
Founder & Lead Senior Care Consultant
Patricia Nguyen, MSW
With over 18 years of experience in geriatric social work across Houston's largest hospital systems, Patricia founded Hawthorne Senior Care Consultants after witnessing firsthand how overwhelming the care transition process can be for families. She has personally guided more than 400 Greater Houston families through care assessments, facility placements, and long-term planning. Patricia holds a Master of Social Work from the University of Houston and is a licensed clinical social worker with specialized certifications in geriatric care management.
Marcus L. Johnson
Care Placement Specialist
Marcus L. Johnson
Marcus brings a deeply personal perspective to his work — after navigating his own family's search for the right memory care community for his grandfather, he devoted his career to making that process easier for others. For the past 11 years, he has maintained extensive knowledge of senior living communities across Harris, Fort Bend, and Montgomery counties. His clients especially value his honest, no-pressure approach and his ability to match each family to the right community based on culture, personality, and care needs — not just price or proximity.
Rosa Elena Reyes, RN
Family Guidance Coordinator
Rosa Elena Reyes, RN
Rosa Elena is a registered nurse with 14 years of clinical experience in geriatric and post-acute care settings throughout the Houston metropolitan area. Fluent in both English and Spanish, she serves as an invaluable bridge for Houston's large and diverse Latino community, ensuring families receive guidance in their preferred language and cultural context. Rosa Elena specializes in medical care coordination, helping families understand diagnoses, care levels, and insurance coverage — translating complex clinical language into clear, actionable next steps.
Ready to Meet Your Consultant?
Schedule a free, no-pressure consultation with one of our team members today. We're here to listen and help your family find the right path forward.
Schedule a Free Consultation